If you're on a call and need to make another one, you can pit that call on hold and make a different call(kind of like having a two-line phone). Just tap the Hold button on the touchscreen, then tap the Add call button. This brings up your All Contacts list, and you can tap on a name to dial the contact, or you can just dial a number by tapping on the keypad button that appears in the bottom-right corner of the All Contacts screen. If you want to switch back to your original call, you can just tap the Swap button or tap the call at the top of the screen.
iTip: Muting a Phone Call
If you're on a call and don't what to caller to hear what you're saying for a moment, tap the Mute button on the touchscreen. When you're ready to start talking again, tap the Mute button again. if you have a call in progress and want to hear your conversation through the iPhone's speaker, tap the Speaker button on the touchscreen.
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